AI that talks, texts and gets it done

OpenCall turns every call and text into booked patients while automating workflows from front desk to back office.

Try it out!

Trusted by practices across healthcare

You know the bottleneck. Let's break it.

Missed calls, voicemails, and manual follow-ups cost your practice patients and staff time. OpenCall answers instantly, books directly into your system, and kicks off the workflows your team usually has to chase.

Cuts labor costs by over 90% Scales instantly without adding staff

Home

Tuesday, March 31, 2026 · 72 locations

Calls today

2,847

14 live now · 312 this hour

Texts today

804

89 in progress

Faxes today

142

7 being processed

Tasks today

4 urgent · 847 resolved

Revenue today

$284.7k

Across all locations

Collections today

$1.14M

↑ 16.3% vs prior month

Today's Schedule

Time	Patient	Provider	Type	Status
9:00 AM	Angela Johnson	Dr. Sarah Chen	Cleaning	confirmed
9:30 AM	Carlos Reynolds	Dr. James Osei	Ortho consult	confirmed
10:00 AM	Michael Lee	Dr. Kevin Pham	Eye exam	scheduled
10:30 AM	Priya Ahmad	Dr. Maria Lopez	Skin check	confirmed
11:00 AM	Ben Foster	Lisa Park, RDH	Hygiene	checked-in
1:00 PM	Susan Nakamura	Dr. Kevin Pham	Follow-up	scheduled
2:00 PM	Henry Mendez	Dr. Sarah Chen	New patient	confirmed
3:00 PM	Jasmine Williams	Dr. Maria Lopez	Follow-up	scheduled

Tasks needing attention

Task	Assigned to	Priority	Due
Review disputed balance — R. Patel	Maria (Billing)	high	Apr 1
Attorney flag — pause all contact D. Martinez	Tom (Compliance)	urgent	Today
Approve settlement > $2k — K. Thompson	Dr. Chen (Manager)	high	Apr 1
Cease and desist received — S. Nguyen	Tom (Compliance)	urgent	Mar 31

Recent activity

View all →

Mar 31 8:42 AMCallInAngela Johnson— Patient called to confirm cleaning appointment3:18Handled

Mar 31 9:15 AMCallInCarlos Reynolds— Patient called about Invisalign cost and payment options5:47Handled

Mar 31 10:14 AMCallOutAngela Johnson— Reminder call for tomorrow's crown prep — confirmed0:42Handled

Mar 31 9:45 AMCallOutFrank Garcia— Reminder call for tomorrow's root canal — voicemail, SMS sent0:38Handled

Mar 31 10:42 AMCallInRaj Patel— Patient called disputing $1,184 balance — transferred to billing4:12Transferred

Mar 31 11:22 AMCallInUnknown Caller— New caller asking about office hours and location2:08Handled

Mar 29 11:00 AMCallOutSusan Nakamura— Recall outreach — left voicemail for annual eye exam0:45Handled

Mar 30 2:10 PMCallOutMichael Lee— Post-op follow-up — patient reports recovery on track2:55Handled

Mar 28 3:28 PMCallOutJasmine Williams— Collections call — negotiated $308/mo payment plan, enrolled auto-pay8:14Handled

Mar 28 2:00 PMCallOutKeisha Thompson— Collections call — negotiated 60% settlement, pending manager approval6:31Handled

Mar 30 9:18 AMCallOutHenry Mendez— Referral follow-up — booked new patient visit Apr 5 with Dr. Chen4:45Handled

Mar 31 10:55 AMCallInBen Foster— Patient calling from parking lot — confirmed check-in1:22Handled

Mar 31 10:24 AMTaskAI— Send payment reminder to A. Johnsonmedium

Mar 31 10:45 AMTaskMaria (Billing)— Review disputed balance — R. Patelhigh

Mar 30 3:00 PMTaskAI— Retry no-show outreach — L. Tranmedium

Mar 31 11:00 AMTaskTom (Compliance)— Attorney flag — pause all contact D. Martinezurgent

Mar 30 4:15 PMTaskDr. Chen (Manager)— Approve settlement > $2k — K. Thompsonhigh

Outreach results

Appointment Reminders

active

91.3%

8412 sent

No-Show Recovery

active

38.3%

478 rebooked

Recall

active

56.5%

1634 booked

Referral Conversion

active

69.5%

531 converted

Schedule Backfill

active

83.3%

289 filled

New Patient Outreach

active

31.7%

70%calls automated

Patients get answers in seconds, not hold music.

24/7coverage

Night and weekend calls match daytime quality.

40%cost reduction

Lean teams stay focused on in-person care.

24/7 coverage that you won't have to think about

Book a Call

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Selected specialty

Dental

Ready

Live Dental Experience

How OpenCall Transforms Your Practice

OpenCall replaces your high-churn call center roles with AI agents that answer calls and texts, follow your workflows, and connect directly to your system. Fast, accurate, and always on.

Full-Service Scheduling

OpenCall books, reschedules, and cancels appointments across phone and text—directly inside your existing PMS. From new patients to multi-provider workflows, it handles it all.

Real-Time Intake & Eligibility

OpenCall captures intake data, verifies insurance in real time, checks benefits, and pre-loads forms—so your front desk doesn’t have to. Patients arrive pre-qualified, ready to be seen.

Smart Triage & Escalation

Whether it’s a prescription refill, urgent medical issue, or billing call, OpenCall routes with intent. Simple issues are handled fully by AI, while complex ones are escalated to the right human—without breaking the flow.

24/7 AI That Integrates With Your Stack

OpenCall connects natively to Dentrix, Athena, Eaglesoft, eClinicalWorks, and more. It respects your protocols, keeps your records accurate, and never trains on your patient data.

"Great, I've scheduled an appointment for 4pm this Thursday."— your AI receptionist

Why OpenCall AI Makes Sense For You

Easy to Deploy

Spin up OpenCall for your first location in under 5 minutes. Expanding to hundreds takes seconds—with no code, no downtime, and no disruption to your staff.

Powerful and Configurable

Our AI builder customizes complex medical flows—intake, scheduling, triage, billing—in minutes, not weeks. Works with your stack out of the box.

HIPAA-Grade Privacy

OpenCall is HIPAA-compliant and never trains on your patient data. No exposure to third-party models like OpenAI that train on your data. No shared datasets. No surprises.

Automates the Entire Frontline

OpenCall handles over 70% of inbound calls and texts automatically, freeing up your team and eliminating dropped calls, hold times, and scheduling backlogs.

OpenCall.ai connects with

CalendarEHREmailCRMBillingInventoryAnalytics

athenahealth

Books appointments, verifies insurance eligibility, and processes prior authorizations directly in the EHR. Updates patient records, sends prescriptions to pharmacies, and collects copayments during calls.

Medical

Cloud9

Schedules procedures, processes treatment plan payments, and submits insurance claims through the practice management system. Sends automated appointment reminders and updates patient recall dates after confirming visits.

Medical

Dentrix

Schedules appointments while checking insurance maximums and sends pre-appointment forms automatically. Updates treatment plans, posts payments, and manages continuing care reminders in real-time.

Medical

Dolphin

Schedules orthodontic adjustments, processes monthly payment plans, and updates treatment progress notes. Manages referral communications and coordinates appointments with referring dentists.

Medical

Eaglesoft

Books procedures based on insurance availability, processes treatment plan presentations, and collects deposits. Updates patient charts, manages recall appointments, and sends automated statement balances.

Medical

eClinicalWorks

Schedules appointments, refills prescriptions, and processes lab result inquiries through the EMR. Updates medication lists, verifies insurance eligibility, and manages referral authorizations.

Medical

Gmail

Send and receive emails with your agent. Communicate with customers, clients and patients.

Productivity & collaboration

Google Calendar

Conveniently organize and adjust Google Calendar events as you speak, syncing your agenda instantly with client commitments.

Productivity & collaboration

There's never been a better time for the phone to ring.

Book a Demo or answer one yourself