In dermatology, timing matters. Whether it’s a suspicious mole or a cash-pay cosmetic consult, delays cost more than just time. Missed calls, long holds, and front-desk fatigue lead to lost patients and preventable churn. That’s where we come in.
After-Hours Bleed
When a potential filler consult calls at 7:30pm and no one answers, they’re booking elsewhere.
Insurance Paper Cuts
Referral faxes, policy checks, and auth chases eat up hours better spent in clinic.
Post-Op Silos
Patients forget wound care instructions—or worse, skip their follow-up entirely.
Books Appointments Based on Condition
OpenCall knows when a rash needs a same-week slot and a wart can wait.
Screens for Biopsy Results & Urgency
We detect trigger phrases like “cancer,” “melanoma,” or “bleeding” and escalate immediately.
Captures Cosmetic Leads Instantly
Injectables, lasers, or microneedling—captured and booked with no staff interruption.
Collects Referral & Insurance Info on the Call
Payer name, plan ID, referring doc—we gather it all up front.
Sends Personalized Care Instructions
OpenCall can trigger post-op texts or emails based on the procedure discussed.
Tags Bad Calls for Follow-Up
Notes and transcripts flag missed details, pricing questions, or second thoughts for your staff to follow up.
Capture high-intent aesthetic calls before they bounce to your competitors.
No-shows, late cancels, and surprise walk-ins drop with proper call coverage.
Fewer rings. Fewer repeats. Less chaos behind the desk.
Before OpenCall, we missed tons of leads after 6pm. Now they’re booked while we sleep.
The AI knows the difference between a MOHS follow-up and a tox consult—and books both accurately.
Patients aren’t waiting on hold or leaving voicemails. That’s huge. And my staff? Way less stressed.