Dermatology Preview Agent (NYC)
In dermatology, timing matters. Whether it’s a suspicious mole or a cash-pay cosmetic consult, delays cost more than just time. Missed calls, long holds, and front-desk fatigue lead to lost patients and preventable churn. That’s where we come in.
After-Hours Bleed
When a potential filler consult calls at 7:30pm and no one answers, they’re booking elsewhere.
Insurance Paper Cuts
Referral faxes, policy checks, and auth chases eat up hours better spent in clinic.
Post-Op Silos
Patients forget wound care instructions—or worse, skip their follow-up entirely.
Books Appointments Based on Condition
OpenCall knows when a rash needs a same-week slot and a wart can wait.
Screens for Biopsy Results & Urgency
We detect trigger phrases like “cancer,” “melanoma,” or “bleeding” and escalate immediately.
Captures Cosmetic Leads Instantly
Injectables, lasers, or microneedling—captured and booked with no staff interruption.
Collects Referral & Insurance Info on the Call
Payer name, plan ID, referring doc—we gather it all up front.
Sends Personalized Care Instructions
OpenCall can trigger post-op texts or emails based on the procedure discussed.
Tags Bad Calls for Follow-Up
Notes and transcripts flag missed details, pricing questions, or second thoughts for your staff to follow up.
Capture high-intent aesthetic calls before they bounce to your competitors.
No-shows, late cancels, and surprise walk-ins drop with proper call coverage.
Fewer rings. Fewer repeats. Less chaos behind the desk.