Built for Eye Care

20/20 Call Handling, Day and Night

OpenCall AI books eye exams, checks vision benefits, and even upsells designer frames before the patient walks through your door.
24/7 Appointment Booking
Real-time Insurance Lookup
Contact Lens Reorder Capture
Eyewear Styling Upsells
20/20 Call Handling, Day and Night

Overcoming Industry Hurdles

Eye-care phones ring nonstop, especially during benefits season. Miss a call and the patient schedules at the chain store down the street.

01

Long Hold Lines

New patients hang up at the beep.

02

Insurance Guesswork

Staff burns minutes hunting vision-plan details.

03

Empty Exam Slots

Late cancels leave expensive equipment idle.

Sharp Intake. Clear Schedule.

Always-On Exam Booking

Routine vision, medical complaint, or LASIK consult handled instantly.

Automatic Insurance Eligibility Check

Pulls VSP, EyeMed, or Spectera benefits in-call.

Recall & Reminder Engine

Fills gaps with patients due for yearly checkups.

Frame Style Adviser

Suggests premium frame lines based on patient taste cues.

Contact Lens Quick-Reorder

Captures brand and Rx for mail-out refills without staff time.

HIPAA-Safe Recordings & Notes

Every call logged, encrypted, and searchable.

See More Patients. Sell More Frames. Stress Less.

01

Fuller Chair Time

AI backfills no-shows and cancellations.

02

Higher Optical Revenue

Designer and sunglass upsells happen during booking.

03

Staff Freedom

Front-desk team focuses on in-person experience, not hold music.

Eye Care Impact

Measurable Results

Stat 1 Icon
Appointments Booked Outside Office Hours
49
%
Stat 2 Icon
Average Optical Ticket Increase
78
%

Success Stories

"
Back-to-school season used to swamp us. This year every family got booked and confirmed without my team juggling phones.
Dr. Elena Ruiz,
ClearView Optometry
"
Patients think they spoke with my receptionist. The AI even reminded them to bring their insurance card.
Jordan Lee, Office Manager
Focus First Eye Care
"
Lens refill calls were killing productivity. OpenCall now takes the order and emails the lab. Easy.
Marcus Patel, Owner
BrightSight Vision Center

Ready to Elevate Your Eye Care Engagement?

Your Questions Answered

How does OpenCall verify vision benefits on the call?

Can it route different appointment types—routine vs medical vs specialty?

Which software do you integrate with, and how deep is the sync?

How do frame and lens upsells actually work?

Can OpenCall handle contact-lens reorders end-to-end?

What if a patient reports sudden vision loss or retinal detachment symptoms after hours?

Is it really HIPAA- and PCI-compliant?

Will staff lose hours tweaking scripts?

Deployment timeline?