20/20 Call Handling, Day and Night
OpenCall AI books eye exams, checks vision benefits, and even upsells designer frames before the patient walks through your door.
24/7 Appointment Booking
Real-time Insurance Lookup
Contact Lens Reorder Capture
Eyewear Styling Upsells
Trusted by practices across healthcare
The pain is chronic
Eye-care phones ring nonstop, especially during benefits season. Miss a call and the patient schedules at the chain store down the street.
Long Hold Lines
New patients hang up at the beep.
Insurance Guesswork
Staff burns minutes hunting vision-plan details.
Empty Exam Slots
Late cancels leave expensive equipment idle.
Sharp Intake. Clear Schedule.
Calls
All calls handled by AI today
Calls today
2,847
312 this hour
Live now
14
in progress
Avg call time
1:34
Resolved without staff
74.2%
Mar 31 8:42 AMInAngela Johnson — Patient called to confirm cleaning appointment
Mar 31 9:15 AMInCarlos Reynolds — Patient called about Invisalign cost and payment options
Mar 31 10:14 AMOutAngela Johnson — Reminder call for tomorrow's crown prep — confirmed
Mar 31 9:45 AMOutFrank Garcia — Reminder call for tomorrow's root canal — voicemail, SMS sent
Mar 31 10:42 AMInRaj Patel — Patient called disputing $1,184 balance — transferred to billing
Mar 31 11:22 AMInUnknown Caller — New caller asking about office hours and location
Mar 29 11:00 AMOutSusan Nakamura — Recall outreach — left voicemail for annual eye exam
Mar 30 2:10 PMOutMichael Lee — Post-op follow-up — patient reports recovery on track
Mar 28 3:28 PMOutJasmine Williams — Collections call — negotiated $308/mo payment plan, enrolled auto-pay
Mar 28 2:00 PMOutKeisha Thompson — Collections call — negotiated 60% settlement, pending manager approval
Mar 30 9:18 AMOutHenry Mendez — Referral follow-up — booked new patient visit Apr 5 with Dr. Chen
Mar 31 10:55 AMInBen Foster — Patient calling from parking lot — confirmed check-in
Mar 31 11:30 AMOutMichael Lee — Live: reminder call in progress
Mar 30 6:00 PMOutFrank Garcia — Collections call — no answer, left voicemail
Mar 31 8:15 AMInPriya Ahmad — Patient confirmed skin check appointment and asked about parking
Mar 31 7:52 AMInUnknown Caller — Caller hung up after 48 seconds — follow-up task created
Mar 31 11:45 AMInMaria Santos — New patient inquiry — booked first visit at Williamsburg
Mar 31 11:38 AMInDavid Park — Patient asked about weekend hours at Astoria
Mar 31 11:20 AMOutLinda Chen — Recall outreach — booked cleaning at Park Slope
Mar 31 10:58 AMInRobert Kim — Patient asking about coordination of benefits — transferred to billing
Mar 31 10:30 AMOutJames Wright — Reminder call — appointment confirmed for tomorrow
Mar 31 10:15 AMOutSarah Mitchell — Reminder call — voicemail left, text sent
Mar 31 9:50 AMInDiane Foster — Patient rescheduled appointment from Wednesday to Friday
Mar 31 9:35 AMOutThomas Green — Collections — set up $125/mo payment plan at Stamford
Mar 31 9:22 AMInNancy Rodriguez — Caller asking if we accept MetLife — confirmed yes
Mar 31 9:10 AMOutW. Brooks — No-show recovery — rebooked for April 3 at Garden City
Mar 31 8:55 AMInEmily Watson — Patient asking for directions to Flushing office
Mar 31 8:40 AMOutKevin O'Brien — Recall — voicemail left for 8-month overdue cleaning
Mar 31 8:25 AMInPatricia Lee — Emergency — patient has broken crown, booked same-day at Great Neck
Mar 31 8:10 AMOutAnthony Cruz — Backfill — filled 10 AM cancellation at Hoboken
Mar 31 11:55 AMInJennifer Liu — Live: patient asking about Invisalign pricing
Mar 31 11:52 AMOutR. Sharma — Live: collections call in progress
Always-On Exam Booking
Routine vision, medical complaint, or LASIK consult handled instantly.
Automatic Insurance Eligibility Check
Pulls VSP, EyeMed, or Spectera benefits in-call.
Recall & Reminder Engine
Fills gaps with patients due for yearly checkups.
Frame Style Adviser
Suggests premium frame lines based on patient taste cues.
Contact Lens Quick-Reorder
Captures brand and Rx for mail-out refills without staff time.
HIPAA-Safe Recordings & Notes
Every call logged, encrypted, and searchable.
Hear it live
Press start and talk to the AI receptionist yourself, live, on this page.
Mercury test agent
Temporarily available for testing
See More Patients. Sell More Frames. Stress Less.
Fuller Chair Time
AI backfills no-shows and cancellations.
Higher Optical Revenue
Designer and sunglass upsells happen during booking.
Staff Freedom
Front-desk team focuses on in-person experience, not hold music.
49%Appointments Booked Outside Office Hours
78%Average Optical Ticket Increase
Your questions, answered
Ready to elevate your Eye Care game?
Half an hour, and we set it up with you.