
GI access depends on complete referrals, accurate procedure routing, and patients who understand their preparation. Each gap creates delay or cancellation.
Referrals Are Not Ready to Schedule
Missing notes, diagnosis, prior studies, or authorization details leave staff chasing records.
Prep Confusion Causes Cancellations
Medication holds, diet, bowel prep, transportation, and arrival instructions generate repeat calls.
Urgent Symptoms Hide in Routine Queues
Bleeding, severe pain, swallowing trouble, and post-procedure concerns need configured escalation.
GI Symptom Intake
Captures the concern, onset, severity, prior workup, relevant history, and practice-defined red flags before routing.
Consult vs Procedure Routing
Applies your rules for office consults, direct-access colonoscopy, upper endoscopy, follow-up, and subspecialty care.
Endoscopy Scheduling
Coordinates colonoscopy, EGD, capsule, motility, and approved procedure workflows with the correct location and provider.
Prep & Transportation Guidance
Delivers your instructions for diet, bowel prep, medication questions, arrival time, and required adult transportation.
Referral & Prior Authorization
Collects referring-provider details, diagnosis, records, benefits, authorization, and payer requirements before scheduling.
Results & Post-Procedure Calls
Structures pathology, symptom, medication, and follow-up requests and routes them without interpreting results.
Preparation and transportation requirements are reinforced consistently.
Referral, prior study, and authorization details are captured up front.
Configured symptom and post-procedure concerns follow the approved escalation path.