Built for Oncology
Every Call Matters. AI Built for Oncology.
OpenCall supports patients and caregivers, routes symptom concerns, and coordinates referrals, treatments, imaging, labs, and follow-up with compassion.
Overcoming Industry Hurdles
Oncology calls carry clinical complexity and emotional weight. Patients move across referrals, testing, treatment, supportive care, and many specialized teams.
01
Symptom Concerns Need Fast Routing
Treatment side effects, infection risk, pain, and new symptoms require the right approved response path.
02
Referrals Span Many Handoffs
Pathology, imaging, diagnosis, records, insurance, and subspecialty review must align before a first visit.
03
Patients Repeat Their Story
Multiple numbers and queues force patients and caregivers to explain the same situation again and again.
Connect Patients and Caregivers to the Right Oncology Team.
Patient & Caregiver Intake
Captures identity, relationship, diagnosis context when provided, treatment status, concern, timing, and approved warning signs.
Symptom & Treatment Escalation
Follows your policy for fever, uncontrolled symptoms, infusion reactions, line concerns, treatment side effects, and other configured red flags.
New-Referral Navigation
Collects diagnosis, referring provider, pathology, imaging, prior treatment, records, authorization, and preferred location details.
Treatment & Infusion Coordination
Supports approved scheduling workflows for consults, labs, infusions, injections, education, and follow-up visits.
Imaging, Lab & Procedure Support
Coordinates required sequencing and practice-authored preparation across staging, monitoring, and supportive-care workflows.
Medication, Results & Callback Routing
Structures requests for the correct oncology, triage, pharmacy, navigation, or supportive-care queue.
Faster Team Connection. Cleaner Handoffs. More Compassionate Access.
01
Concerns Reach the Right Team
Treatment and symptom context follows the call into the approved queue.
02
Referrals Become Review-Ready
Pathology, imaging, records, insurance, and diagnosis details are collected earlier.
03
Patients Repeat Less
A structured first conversation reduces avoidable transfers and duplicate intake.
Oncology Impact
Measurable Results
Calls Answered
100
%
Deflection Rate
98
%