Keep Every Patient Moving. AI Built for Orthopedics.
OpenCall books injury and joint-care visits, captures imaging and referral details, and routes urgent symptoms so your team can focus on restoring mobility.
24/7 Injury Intake
Subspecialty Routing
Imaging & Referral Capture
Surgery Follow-Up
Trusted by practices across healthcare
The pain is chronic
Orthopedic phones span new injuries, chronic pain, post-op concerns, referrals, and imaging. Incomplete intake creates wrong-provider bookings and delays care.
Wrong Specialist, Wrong Slot
A shoulder injury, spine referral, and hand complaint need different clinicians, templates, and visit lengths.
Missing Referral & Imaging Details
Patients arrive without the order, prior films, laterality, or authorization details needed for a useful first visit.
Post-Op Questions Pile Up
Pain, swelling, dressings, casts, and mobility concerns compete with routine scheduling calls.
Route the Right Patient to the Right Orthopedic Team.
Calls
All calls handled by AI today
Calls today
2,847
312 this hour
Live now
14
in progress
Avg call time
1:34
Resolved without staff
74.2%
Mar 31 8:42 AMInAngela Johnson — Patient called to confirm cleaning appointment
Mar 31 9:15 AMInCarlos Reynolds — Patient called about Invisalign cost and payment options
Mar 31 10:14 AMOutAngela Johnson — Reminder call for tomorrow's crown prep — confirmed
Mar 31 9:45 AMOutFrank Garcia — Reminder call for tomorrow's root canal — voicemail, SMS sent
Mar 31 10:42 AMInRaj Patel — Patient called disputing $1,184 balance — transferred to billing
Mar 31 11:22 AMInUnknown Caller — New caller asking about office hours and location
Mar 29 11:00 AMOutSusan Nakamura — Recall outreach — left voicemail for annual eye exam
Mar 30 2:10 PMOutMichael Lee — Post-op follow-up — patient reports recovery on track
Mar 28 3:28 PMOutJasmine Williams — Collections call — negotiated $308/mo payment plan, enrolled auto-pay
Mar 28 2:00 PMOutKeisha Thompson — Collections call — negotiated 60% settlement, pending manager approval
Mar 30 9:18 AMOutHenry Mendez — Referral follow-up — booked new patient visit Apr 5 with Dr. Chen
Mar 31 10:55 AMInBen Foster — Patient calling from parking lot — confirmed check-in
Mar 31 11:30 AMOutMichael Lee — Live: reminder call in progress
Mar 30 6:00 PMOutFrank Garcia — Collections call — no answer, left voicemail
Mar 31 8:15 AMInPriya Ahmad — Patient confirmed skin check appointment and asked about parking
Mar 31 7:52 AMInUnknown Caller — Caller hung up after 48 seconds — follow-up task created
Mar 31 11:45 AMInMaria Santos — New patient inquiry — booked first visit at Williamsburg
Mar 31 11:38 AMInDavid Park — Patient asked about weekend hours at Astoria
Mar 31 11:20 AMOutLinda Chen — Recall outreach — booked cleaning at Park Slope
Mar 31 10:58 AMInRobert Kim — Patient asking about coordination of benefits — transferred to billing
Mar 31 10:30 AMOutJames Wright — Reminder call — appointment confirmed for tomorrow
Mar 31 10:15 AMOutSarah Mitchell — Reminder call — voicemail left, text sent
Mar 31 9:50 AMInDiane Foster — Patient rescheduled appointment from Wednesday to Friday
Mar 31 9:35 AMOutThomas Green — Collections — set up $125/mo payment plan at Stamford
Mar 31 9:22 AMInNancy Rodriguez — Caller asking if we accept MetLife — confirmed yes
Mar 31 9:10 AMOutW. Brooks — No-show recovery — rebooked for April 3 at Garden City
Mar 31 8:55 AMInEmily Watson — Patient asking for directions to Flushing office
Mar 31 8:40 AMOutKevin O'Brien — Recall — voicemail left for 8-month overdue cleaning
Mar 31 8:25 AMInPatricia Lee — Emergency — patient has broken crown, booked same-day at Great Neck
Mar 31 8:10 AMOutAnthony Cruz — Backfill — filled 10 AM cancellation at Hoboken
Mar 31 11:55 AMInJennifer Liu — Live: patient asking about Invisalign pricing
Mar 31 11:52 AMOutR. Sharma — Live: collections call in progress
Injury & Symptom Intake
Captures body part, laterality, mechanism, onset, pain pattern, mobility limits, and prior treatment before booking.
Subspecialty Routing
Matches shoulder, knee, hip, spine, hand, foot and ankle, sports medicine, trauma, and joint-replacement needs to the right team.
Imaging & Referral Readiness
Confirms referral status, prior X-ray or MRI details, authorization requirements, and where records should be sent.
Surgical Scheduling Support
Coordinates consults, pre-op visits, procedure questions, and required clearances using your approved scheduling rules.
Post-Op & Cast Concerns
Structures calls about swelling, wound concerns, braces, casts, mobility, and pain, then routes them by urgency under your protocol.
Therapy & Injection Coordination
Schedules therapy follow-ups, injections, and return visits while capturing the order and timing details your team needs.
Fewer Scheduling Misses. Cleaner Referrals. More Time for Care.
Better-Fit Appointments
Patients reach the right orthopedic specialty and visit type the first time.
Prepared First Visits
Referral, imaging, laterality, and authorization details arrive before the appointment.
Faster Clinical Follow-Up
Post-op and injury concerns reach the appropriate pool with structured context.
100%Calls Answered
98%Deflection Rate
Your questions, answered
Ready to elevate your Orthopedics game?
Half an hour, and we set it up with you.