Less Phone Tag. More Continuity. AI Built for Pain Management.
OpenCall books consults, procedures, and follow-ups, captures referral and imaging details, and handles medication and post-procedure calls within your rules.
24/7 Pain Intake
Referral Readiness
Procedure Scheduling
Medication Guardrails
Trusted by practices across healthcare
The pain is chronic
Pain practices balance complex referrals, procedure schedules, imaging, authorizations, and tightly controlled medication workflows. Incomplete calls create friction everywhere.
Referrals Arrive Without Requirements
Missing imaging, notes, diagnosis, prior treatment, or authorization slows review and scheduling.
Medication Calls Need Guardrails
Refill timing, pharmacy details, lost medication, and side-effect concerns must follow consistent policy.
Procedures Require Precise Preparation
Injections, blocks, ablations, and follow-ups depend on medication, transportation, clearance, and authorization details.
Keep Pain-Care Access Structured from Intake to Follow-Up.
Calls
All calls handled by AI today
Calls today
2,847
312 this hour
Live now
14
in progress
Avg call time
1:34
Resolved without staff
74.2%
Mar 31 8:42 AMInAngela Johnson — Patient called to confirm cleaning appointment
Mar 31 9:15 AMInCarlos Reynolds — Patient called about Invisalign cost and payment options
Mar 31 10:14 AMOutAngela Johnson — Reminder call for tomorrow's crown prep — confirmed
Mar 31 9:45 AMOutFrank Garcia — Reminder call for tomorrow's root canal — voicemail, SMS sent
Mar 31 10:42 AMInRaj Patel — Patient called disputing $1,184 balance — transferred to billing
Mar 31 11:22 AMInUnknown Caller — New caller asking about office hours and location
Mar 29 11:00 AMOutSusan Nakamura — Recall outreach — left voicemail for annual eye exam
Mar 30 2:10 PMOutMichael Lee — Post-op follow-up — patient reports recovery on track
Mar 28 3:28 PMOutJasmine Williams — Collections call — negotiated $308/mo payment plan, enrolled auto-pay
Mar 28 2:00 PMOutKeisha Thompson — Collections call — negotiated 60% settlement, pending manager approval
Mar 30 9:18 AMOutHenry Mendez — Referral follow-up — booked new patient visit Apr 5 with Dr. Chen
Mar 31 10:55 AMInBen Foster — Patient calling from parking lot — confirmed check-in
Mar 31 11:30 AMOutMichael Lee — Live: reminder call in progress
Mar 30 6:00 PMOutFrank Garcia — Collections call — no answer, left voicemail
Mar 31 8:15 AMInPriya Ahmad — Patient confirmed skin check appointment and asked about parking
Mar 31 7:52 AMInUnknown Caller — Caller hung up after 48 seconds — follow-up task created
Mar 31 11:45 AMInMaria Santos — New patient inquiry — booked first visit at Williamsburg
Mar 31 11:38 AMInDavid Park — Patient asked about weekend hours at Astoria
Mar 31 11:20 AMOutLinda Chen — Recall outreach — booked cleaning at Park Slope
Mar 31 10:58 AMInRobert Kim — Patient asking about coordination of benefits — transferred to billing
Mar 31 10:30 AMOutJames Wright — Reminder call — appointment confirmed for tomorrow
Mar 31 10:15 AMOutSarah Mitchell — Reminder call — voicemail left, text sent
Mar 31 9:50 AMInDiane Foster — Patient rescheduled appointment from Wednesday to Friday
Mar 31 9:35 AMOutThomas Green — Collections — set up $125/mo payment plan at Stamford
Mar 31 9:22 AMInNancy Rodriguez — Caller asking if we accept MetLife — confirmed yes
Mar 31 9:10 AMOutW. Brooks — No-show recovery — rebooked for April 3 at Garden City
Mar 31 8:55 AMInEmily Watson — Patient asking for directions to Flushing office
Mar 31 8:40 AMOutKevin O'Brien — Recall — voicemail left for 8-month overdue cleaning
Mar 31 8:25 AMInPatricia Lee — Emergency — patient has broken crown, booked same-day at Great Neck
Mar 31 8:10 AMOutAnthony Cruz — Backfill — filled 10 AM cancellation at Hoboken
Mar 31 11:55 AMInJennifer Liu — Live: patient asking about Invisalign pricing
Mar 31 11:52 AMOutR. Sharma — Live: collections call in progress
Pain & Treatment History Intake
Captures location, duration, prior care, imaging, procedures, functional impact, and practice-approved warning signs.
Referral & Imaging Readiness
Confirms referring notes, diagnosis, recent imaging, conservative treatment, authorization, and record-transfer status.
Consult vs Procedure Routing
Applies your criteria for new consults, follow-ups, injections, blocks, ablations, device care, and postoperative visits.
Procedure Prep & Authorization
Coordinates fasting, medication questions, transportation, clearance, payer requirements, and approved prep instructions.
Medication-Request Guardrails
Collects medication, pharmacy, last-fill, request reason, and required policy acknowledgments without promising approval.
Post-Procedure Escalation
Structures calls about pain, weakness, fever, bleeding, headache, or other configured concerns and routes them under your protocol.
Cleaner Referrals. Safer Workflows. Faster Follow-Up.
Review-Ready Intake
Imaging, prior treatment, referral, and authorization details arrive together.
Consistent Medication Handling
Every request follows the same practice-authored guardrails.
Better Procedure Readiness
Preparation, transportation, clearance, and follow-up steps are reinforced.
100%Calls Answered
98%Deflection Rate
Your questions, answered
Ready to elevate your Pain Management game?
Half an hour, and we set it up with you.