Parents Call Anytime. OpenCall Answers. AI Built for Pediatrics.
OpenCall books well and sick visits, captures age and guardian context, follows escalation rules, and coordinates vaccines, forms, and follow-up.
24/7 Parent Intake
Age-Aware Scheduling
Sick-Visit Routing
Forms & Vaccine Support
Trusted by practices across healthcare
The pain is chronic
Pediatric demand changes by age, symptom, season, and urgency. Parents need fast answers while staff balance sick visits, well care, and paperwork.
Sick Calls Arrive All at Once
Fever, breathing, rash, feeding, and injury concerns compete for limited same-day capacity.
Age Changes the Workflow
Newborn, infant, child, and adolescent visits need different timing, screening, and provider rules.
Forms and Vaccines Consume the Queue
School forms, camp forms, immunization records, refills, and results create high-volume callbacks.
Give Families a Clear Path to the Right Pediatric Care.
Calls
All calls handled by AI today
Calls today
2,847
312 this hour
Live now
14
in progress
Avg call time
1:34
Resolved without staff
74.2%
Mar 31 8:42 AMInAngela Johnson — Patient called to confirm cleaning appointment
Mar 31 9:15 AMInCarlos Reynolds — Patient called about Invisalign cost and payment options
Mar 31 10:14 AMOutAngela Johnson — Reminder call for tomorrow's crown prep — confirmed
Mar 31 9:45 AMOutFrank Garcia — Reminder call for tomorrow's root canal — voicemail, SMS sent
Mar 31 10:42 AMInRaj Patel — Patient called disputing $1,184 balance — transferred to billing
Mar 31 11:22 AMInUnknown Caller — New caller asking about office hours and location
Mar 29 11:00 AMOutSusan Nakamura — Recall outreach — left voicemail for annual eye exam
Mar 30 2:10 PMOutMichael Lee — Post-op follow-up — patient reports recovery on track
Mar 28 3:28 PMOutJasmine Williams — Collections call — negotiated $308/mo payment plan, enrolled auto-pay
Mar 28 2:00 PMOutKeisha Thompson — Collections call — negotiated 60% settlement, pending manager approval
Mar 30 9:18 AMOutHenry Mendez — Referral follow-up — booked new patient visit Apr 5 with Dr. Chen
Mar 31 10:55 AMInBen Foster — Patient calling from parking lot — confirmed check-in
Mar 31 11:30 AMOutMichael Lee — Live: reminder call in progress
Mar 30 6:00 PMOutFrank Garcia — Collections call — no answer, left voicemail
Mar 31 8:15 AMInPriya Ahmad — Patient confirmed skin check appointment and asked about parking
Mar 31 7:52 AMInUnknown Caller — Caller hung up after 48 seconds — follow-up task created
Mar 31 11:45 AMInMaria Santos — New patient inquiry — booked first visit at Williamsburg
Mar 31 11:38 AMInDavid Park — Patient asked about weekend hours at Astoria
Mar 31 11:20 AMOutLinda Chen — Recall outreach — booked cleaning at Park Slope
Mar 31 10:58 AMInRobert Kim — Patient asking about coordination of benefits — transferred to billing
Mar 31 10:30 AMOutJames Wright — Reminder call — appointment confirmed for tomorrow
Mar 31 10:15 AMOutSarah Mitchell — Reminder call — voicemail left, text sent
Mar 31 9:50 AMInDiane Foster — Patient rescheduled appointment from Wednesday to Friday
Mar 31 9:35 AMOutThomas Green — Collections — set up $125/mo payment plan at Stamford
Mar 31 9:22 AMInNancy Rodriguez — Caller asking if we accept MetLife — confirmed yes
Mar 31 9:10 AMOutW. Brooks — No-show recovery — rebooked for April 3 at Garden City
Mar 31 8:55 AMInEmily Watson — Patient asking for directions to Flushing office
Mar 31 8:40 AMOutKevin O'Brien — Recall — voicemail left for 8-month overdue cleaning
Mar 31 8:25 AMInPatricia Lee — Emergency — patient has broken crown, booked same-day at Great Neck
Mar 31 8:10 AMOutAnthony Cruz — Backfill — filled 10 AM cancellation at Hoboken
Mar 31 11:55 AMInJennifer Liu — Live: patient asking about Invisalign pricing
Mar 31 11:52 AMOutR. Sharma — Live: collections call in progress
Guardian & Patient Intake
Confirms guardian details, patient age, symptoms, timing, prior advice, and practice-approved warning signs.
Sick-Visit Routing
Applies your same-day, next-day, nurse-line, on-call, or emergency guidance based on configured rules.
Age & Visit-Type Scheduling
Books newborn, well-child, sick, follow-up, behavioral, developmental, and adolescent visits with the right duration.
Well Care & Immunizations
Coordinates age-based well visits, vaccine-only appointments, records requests, and practice-authored preparation guidance.
Forms, Refills & Results
Structures school, sports, camp, medication, lab, and imaging requests for the correct team.
After-Hours Escalation
Routes configured concerns to on-call or emergency guidance while preserving the symptom and age context for follow-up.
Faster Family Access. Better Scheduling. More Staff Time.
Right Care Path Sooner
Age, symptom, and urgency context shape the approved next step.
Fewer Booking Errors
Well, sick, vaccine, newborn, and follow-up visits land in the correct template.
Less Administrative Churn
Forms, records, refills, and results reach the right queue with complete details.
100%Calls Answered
98%Deflection Rate
Your questions, answered
Ready to elevate your Pediatrics game?
Half an hour, and we set it up with you.