Built for Primary Care

One Front Door for Everyday Care. AI Built for Primary Care.

OpenCall books new, sick, preventive, and chronic-care visits, routes urgent concerns, and handles referrals, refills, and results around the clock.
24/7 Patient Access
Visit-Type Routing
Urgent Symptom Escalation
Refills & Results
One Front Door for Everyday Care. AI Built for Primary Care.

Overcoming Industry Hurdles

Primary care phones carry everything from annual exams to same-day symptoms, chronic-care needs, refills, referrals, and results. Generic queues create avoidable work.

01

Demand Mix Overwhelms the Front Desk

New patients, sick visits, physicals, follow-ups, and forms all compete for the same phone line.

02

Wrong Visit Types Break Templates

A complex new concern, annual exam, procedure, and brief follow-up need different time and preparation.

03

Administrative Calls Crowd Out Care

Refills, results, referrals, records, and paperwork consume staff hours every day.

Route Every Primary Care Call to a Clear Next Step.

Symptom & Visit-Intent Intake

Captures the concern, timing, care history, and practice-approved warning signs before selecting a workflow.

New-Patient Registration

Collects demographics, insurance, prior provider, records, reason for visit, and required onboarding details.

Visit-Type Scheduling

Books sick, preventive, chronic-care, transitional-care, procedure, telehealth, and follow-up visits under your rules.

Chronic-Care Coordination

Supports approved follow-up workflows for diabetes, hypertension, medication monitoring, and other ongoing care.

Refills, Results & Referrals

Structures routine requests, confirms required details, and routes them to the correct staff or clinical pool.

After-Hours Escalation

Follows your same-day, on-call, urgent-care, or emergency guidance for configured concerns.

More Access. Better Templates. More Time for Patient Care.

01

Patients Reach the Right Path

Symptom, visit type, and urgency context guide the approved next step.

02

Schedules Stay Usable

New, preventive, sick, chronic-care, and procedure visits receive the correct slot.

03

Routine Work Moves Faster

Refills, referrals, results, records, and forms arrive with complete details.

Primary Care Impact

Measurable Results

Stat 1 Icon
Calls Answered
100
%
Stat 2 Icon
Deflection Rate
98
%

Ready to Elevate Your Primary Care Engagement?

Your Questions Answered

How does OpenCall handle urgent primary care symptoms?

Can it distinguish physicals, sick visits, and chronic-care follow-ups?

Can it register new patients and collect records details?

How are refills, referrals, and results handled?

How does OpenCall protect patient information?

How quickly can we go live, and how is pricing structured?