From Order to Image, Without the Phone Tag. AI Built for Radiology.
OpenCall schedules imaging, checks order readiness, captures authorization and safety-screening details, and delivers clear preparation instructions.
Modality Scheduling
Order Readiness
Safety Screening
Prep & Authorization
Trusted by practices across healthcare
The pain is chronic
Radiology capacity is expensive. Incomplete orders, incorrect protocols, missed preparation, and authorization gaps turn valuable imaging slots into rework.
Orders Arrive Incomplete
Missing diagnosis, body part, laterality, contrast direction, or referring-provider details block scheduling.
Modality Requirements Differ
MRI, CT, ultrasound, mammography, PET, and interventional workflows each need precise screening and preparation.
Prep and Authorization Cause No-Shows
Fasting, labs, contrast questions, implants, transportation, and payer requirements create repeat calls.
Make Every Imaging Appointment Ready Before Arrival.
Calls
All calls handled by AI today
Calls today
2,847
312 this hour
Live now
14
in progress
Avg call time
1:34
Resolved without staff
74.2%
Mar 31 8:42 AMInAngela Johnson — Patient called to confirm cleaning appointment
Mar 31 9:15 AMInCarlos Reynolds — Patient called about Invisalign cost and payment options
Mar 31 10:14 AMOutAngela Johnson — Reminder call for tomorrow's crown prep — confirmed
Mar 31 9:45 AMOutFrank Garcia — Reminder call for tomorrow's root canal — voicemail, SMS sent
Mar 31 10:42 AMInRaj Patel — Patient called disputing $1,184 balance — transferred to billing
Mar 31 11:22 AMInUnknown Caller — New caller asking about office hours and location
Mar 29 11:00 AMOutSusan Nakamura — Recall outreach — left voicemail for annual eye exam
Mar 30 2:10 PMOutMichael Lee — Post-op follow-up — patient reports recovery on track
Mar 28 3:28 PMOutJasmine Williams — Collections call — negotiated $308/mo payment plan, enrolled auto-pay
Mar 28 2:00 PMOutKeisha Thompson — Collections call — negotiated 60% settlement, pending manager approval
Mar 30 9:18 AMOutHenry Mendez — Referral follow-up — booked new patient visit Apr 5 with Dr. Chen
Mar 31 10:55 AMInBen Foster — Patient calling from parking lot — confirmed check-in
Mar 31 11:30 AMOutMichael Lee — Live: reminder call in progress
Mar 30 6:00 PMOutFrank Garcia — Collections call — no answer, left voicemail
Mar 31 8:15 AMInPriya Ahmad — Patient confirmed skin check appointment and asked about parking
Mar 31 7:52 AMInUnknown Caller — Caller hung up after 48 seconds — follow-up task created
Mar 31 11:45 AMInMaria Santos — New patient inquiry — booked first visit at Williamsburg
Mar 31 11:38 AMInDavid Park — Patient asked about weekend hours at Astoria
Mar 31 11:20 AMOutLinda Chen — Recall outreach — booked cleaning at Park Slope
Mar 31 10:58 AMInRobert Kim — Patient asking about coordination of benefits — transferred to billing
Mar 31 10:30 AMOutJames Wright — Reminder call — appointment confirmed for tomorrow
Mar 31 10:15 AMOutSarah Mitchell — Reminder call — voicemail left, text sent
Mar 31 9:50 AMInDiane Foster — Patient rescheduled appointment from Wednesday to Friday
Mar 31 9:35 AMOutThomas Green — Collections — set up $125/mo payment plan at Stamford
Mar 31 9:22 AMInNancy Rodriguez — Caller asking if we accept MetLife — confirmed yes
Mar 31 9:10 AMOutW. Brooks — No-show recovery — rebooked for April 3 at Garden City
Mar 31 8:55 AMInEmily Watson — Patient asking for directions to Flushing office
Mar 31 8:40 AMOutKevin O'Brien — Recall — voicemail left for 8-month overdue cleaning
Mar 31 8:25 AMInPatricia Lee — Emergency — patient has broken crown, booked same-day at Great Neck
Mar 31 8:10 AMOutAnthony Cruz — Backfill — filled 10 AM cancellation at Hoboken
Mar 31 11:55 AMInJennifer Liu — Live: patient asking about Invisalign pricing
Mar 31 11:52 AMOutR. Sharma — Live: collections call in progress
Order Intake & Readiness
Confirms the ordered study, diagnosis, body part, laterality, contrast direction, referring provider, and required documentation.
Modality & Location Routing
Applies your rules for MRI, CT, ultrasound, X-ray, mammography, PET, bone density, and approved interventional services.
Safety-Screening Workflows
Collects practice-approved MRI implant, pregnancy, contrast, renal-function, allergy, and sedation screening details.
Patient Preparation
Delivers your fasting, hydration, medication-question, clothing, arrival, and transportation instructions consistently.
Authorization & Benefits
Captures payer, authorization, referral, and medical-necessity documentation status before the appointment.
Rescheduling & Results Routing
Handles routine changes and directs image, report, and referring-office inquiries to the correct workflow.
Fewer Wasted Slots. Better-Prepared Patients. Faster Access.
Orders Are Ready Earlier
Required study, diagnosis, referral, and authorization details are captured up front.
Patients Arrive Prepared
Safety screening and modality-specific instructions are reinforced before the visit.
Schedulers Handle Less Rework
Routine intake, changes, and report-routing questions follow consistent workflows.
100%Calls Answered
98%Deflection Rate
Your questions, answered
Ready to elevate your Radiology game?
Half an hour, and we set it up with you.