
Radiology capacity is expensive. Incomplete orders, incorrect protocols, missed preparation, and authorization gaps turn valuable imaging slots into rework.
Orders Arrive Incomplete
Missing diagnosis, body part, laterality, contrast direction, or referring-provider details block scheduling.
Modality Requirements Differ
MRI, CT, ultrasound, mammography, PET, and interventional workflows each need precise screening and preparation.
Prep and Authorization Cause No-Shows
Fasting, labs, contrast questions, implants, transportation, and payer requirements create repeat calls.
Order Intake & Readiness
Confirms the ordered study, diagnosis, body part, laterality, contrast direction, referring provider, and required documentation.
Modality & Location Routing
Applies your rules for MRI, CT, ultrasound, X-ray, mammography, PET, bone density, and approved interventional services.
Safety-Screening Workflows
Collects practice-approved MRI implant, pregnancy, contrast, renal-function, allergy, and sedation screening details.
Patient Preparation
Delivers your fasting, hydration, medication-question, clothing, arrival, and transportation instructions consistently.
Authorization & Benefits
Captures payer, authorization, referral, and medical-necessity documentation status before the appointment.
Rescheduling & Results Routing
Handles routine changes and directs image, report, and referring-office inquiries to the correct workflow.
Required study, diagnosis, referral, and authorization details are captured up front.
Safety screening and modality-specific instructions are reinforced before the visit.
Routine intake, changes, and report-routing questions follow consistent workflows.